At Cool Frogs Early Childhood Education, the safety and wellbeing of every child is the foundation of everything we do. We are committed to creating environments where children feel safe, respected, listened to, and empowered to speak up — every day, in every room.
Our commitment isn’t a policy sitting in a folder. It’s how our educators show up each morning, how our families are welcomed, and how our children learn to understand their own bodies, voices, and boundaries.
Our Six Commitments to Every Child
Aligned with Australia’s National Principles for Child Safe Organisations and the National Quality Framework, these are the everyday practices that turn our commitment into something children and families can feel.
Safe Environments
Secure entry systems, line-of-sight supervision, daily risk assessments, and indoor and outdoor spaces designed so children can explore with confidence and educators can always see them.
Empowered Children
Children are taught that their voice matters. We use age-appropriate language for feelings, body safety, and consent — so even our youngest learners build the vocabulary to speak up when something doesn’t feel right.
Trusted Educators
Every educator holds a current Working With Children Check, completes child-safety induction before their first day, and is supported by ongoing professional development in child protection and mandatory reporting.
Family Partnerships
Families are our most important partners in keeping children safe. We share information openly, welcome questions, and treat every parent concern with the care and seriousness it deserves.
Body Safety Education
Through stories, play and gentle conversation, children learn the names of body parts, the meaning of consent, and who their trusted adults are — building lifelong habits of speaking up.
Open & Accountable
Children, families and educators can raise concerns and trust that they will be heard, taken seriously, acted on, and followed up — without fear or judgement.
Body Safety, in language children understand
Body safety education isn’t a one-off conversation. At Cool Frogs it’s woven through the everyday — in the songs we sing, the stories we read, and the way our educators respond when a child says “no” or “stop.”
Children learn:
• The correct names for body parts, so they have the words to describe what they feel
• That their body belongs to them, and they can say “no” to touch they don’t want — including from familiar adults
• The difference between safe and unsafe secrets
• Who their five trusted adults are, and how to find one when they need to
• That early warning signs (a racing heart, a tummy ache, a feeling of “uh-oh”) are signals worth listening to
For our pre-verbal children, body safety is taught through connection, predictable routines, and gentle play — building the felt sense of being safe long before the words come.
What we do, every day
Safety is the sum of small habits, repeated. These are the practices that run quietly in the background of every Cool Frogs day:
• Every adult on our premises holds a valid Working With Children Check or equivalent state clearance
• Educator-to-child ratios meet or exceed National Quality Framework requirements at all times
• Daily visual inspections of indoor and outdoor environments before children arrive
• Secure entry systems at every centre, with sign-in and sign-out logs
• Strict authorised-pickup protocols — we only release a child to people on your approved list
• Regular emergency drills (fire, evacuation, lockdown) so children and educators know what to do
• Allergy and medical action plans displayed where they’re needed, and reviewed regularly
• Sun-safe, sleep-safe, and food-safe practices that meet NQS Quality Area 2 standards
• Ongoing educator training in child protection, mandatory reporting, and trauma-informed practice
Children at the centre of every decision
The National Principles for Child Safe Organisations begin with one idea: child safety and wellbeing are embedded in organisational leadership, governance and culture. That sounds formal. In practice, it means our directors and educators routinely ask themselves — when planning a program, designing a space, or making a staffing decision — “What does this mean for the children?”
We listen to the children themselves. Their preferences, their resistance, their quiet signals. A child who hesitates to come in the door, a child who suddenly clings, a child who pulls away from a particular activity — these are not problems to manage. They are communication.
Cultural safety matters here too. For Aboriginal and Torres Strait Islander children, for children of all backgrounds and family structures, and for children with disability or additional needs, feeling safe begins with feeling seen as themselves.
If you have a concern, please tell us
Any concern, big or small — about your own child or another — should be raised. There is no concern too minor. The earlier we hear, the better we can respond.
You can speak to your child’s educator at pick-up or drop-off, ask to meet with the centre director, or contact our head office on (08) 7549 0000 or info@coolfrogsece.edu.au. Every concern is documented, investigated, and followed up. You will hear back from us.
If you believe a child is in immediate danger, please call 000.
Concerns can also be raised directly with the relevant state authority — the SA Department for Education for our South Australian centres, or the Commission for Children and Young People in Victoria for our Wodonga centre. We will support any family making contact with these bodies.
What Parents Say
Trust is earned through everyday consistency — and our families tell us what that feels like.
Our Locations
Pick a location to enquire
Christie Downs
Christie Downs
Littlehampton
Littlehampton
Munno Para
Munno Para
Seaton
Seaton
Willunga
Willunga
Wodonga
Wodonga
Woodville Gardens
Woodville Gardens
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